Zum etwa dritten Mal, seit einer Woche konnte ich mich nicht einloggen.
Andere Spieler hier wurden sogar aus dem Turnier geschmissen. Habe darauf PS eine Mail geschrieben, welche ich hier ein Mal poste, vor Allem für jene Spieler die gerade mit Geld am zocken waren:
PokerStars Support schrieb:Hello XXXXXX,
Thank you for your email.
The problem you have reported is due to the play money games being re-activated. This has been reported to our programmers and we anticipate this problem will be corrected shortly.
We ask that you try again in a few minutes and allow us some time to correct this, should this attempt be unsuccessful.
We sincerely apologize for any inconvenience this may have caused you. If you were materially affected by this problem, please e-mail us with the subject line:
"REFUND: Txxxxxx, $a+b buy-in,
"REFUND: Txxxxxx, $a+b buy-in, USERID"
...where "xxxxxx" is the Tournament ID, "a+b" is the buy-in of the tournament (for example, $20+2), and "USERID" is your PokerStars User ID.
Please be sure to replace "xxxxxx" and "a+b" with the actual tournament number and buy-in for fastest service (though all refunds may take 24-48 hours to be issued).
We apologize for any inconvenience this might have caused you and thank you for your understanding and patience.
Regards,
PokerStars Support Team
Hoffe ich kann einigen hier helfen.
cheerZH
